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Educational Services

Become "Rugged" Certified

Educational Training Services

RuggedCom offers a wide range of educational services ranging from in-house training of
standard courses on networking, Ethernet switches, and routers, to on-site customized courses tailored to the customer’s needs, experience, and application.

RuggedCom’s Educational Services team thrives on providing our customers with the
essential practical skills to ensure your employees have the right knowledge and expertise to understand the various technologies associated with critical communications network infrastructure technologies.

RuggedCom’s unique mix of IT/Telecommunications expertise combined with domain
knowledge in the utility, transportation and industrial markets, allows us to provide training specific to your application.

Upcoming Courses

Contact RuggedCom for more information about specific courses and training


Networking Technologies

    Network Diagram
  • Layer 2 Networking
  • Layer 3 Networking
  • Routing Protocols
  • Transmission media types and characteristics
  • Serial Protocols
  • Spanning Tree Protocol (STP, RSTP, eRSTP™)
  • Virtual LAN basics, VLAN trunking
  • Features & Applications:
    NTP, DHCP Relay, SNMP, Multicast Filtering - IGMP
  • Traffic Prioritization (CoS)
  • VLAN trunking, Link aggregation
  • Network Security
  • Virtual Private Networks
  • Firewalls
  • RADIUS Authentication
  • Network level troubleshooting

RuggedSwitch® Ethernet Switch Training

  • Hardware & Options
  • Functions & Features
  • Installation & Safety
  • Understanding the Rugged Operating System (ROS®)
  • Switch access & management
  • Firmware upgrade (TFTP, Xmodem)
  • Configuration & files management (backup/restore)
  • User Interface, Command Line Interface
    & Web Interface menus navigation
  • Basic configuration and factory default settings
  • Equipment level troubleshooting and clearing alarms

RuggedRouter® Network Router Training

  • Hardware & Options
  • Functions & Features
  • Installation & safety
  • Understanding ROX™
  • Router access & management
  • Webmin Configuration
  • Network Security: Firewall, IPSec,
    Virtual Private Network (VPN) – Design & Application
  • Dynamic Routing, Open Shortest Path First (OSPF)
  • Virtual Router Redundancy Protocol (VRRP)
  • Traffic Prioritization
  • Network Level Troubleshooting
  • RuggedCom Technical Support

RuggedCom’s Training Facility

RuggedCom’s Training Facility is located in Concord (Toronto), Ontario, Canada . Our modern facilities can accommodate up to 18 student workstations which provides a low student to instructor ratio. The training facility houses a variety of RuggedCom products that are used to simulate real world applications in order to provide practical “Hands-On” experience.

Training Facility


Technical Action Centre

Tel: 1 (866) 922-7975 or +1 (905) 856-5288

RuggedMax™ Support

Sales Support
Tel: 1 (888) 264-0006 ext.1900


Rugged Training

  • In-House Training
  • Customized On-Site Training
  • Layer 2 and 3 Networking
  • Ethernet Switches
  • Routers
  • Network Design